Feelin’s Privacy Policy

Last Updated: 16 April 2025

Bragright Technologies PVT LTD (“Company,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our mobile application, Feelin’s (the “App”), and any websites or related services we operate (collectively, the “Platform”). By accessing or using our Platform, you (“User” or “you”) consent to the practices described herein. If you do not agree with this Privacy Policy, please do not use our Platform.

1. Who We Are

This Policy applies to all data collected by the Company in connection with the Feelin’s App. “You” refers to any natural person who accesses or uses our Platform. Capitalized terms not defined herein shall have the meanings given in our Terms of Service, which form a legally binding agreement along with this Privacy Policy.

2. Information We Collect and Its Use

We collect various types of data to ensure proper account management, personalized service, security, and compliance with legal obligations. The principal categories include:

A. Account and Profile Information

What We Collect: User ID, mobile number, password, gender, voice recordings, video recordings, IP address, approximate age range, username, photo, and birth year.

How We Use It:

• To create and manage your account.
• To notify you of updates, changes, and security alerts.
• To enforce our policies and resolve support issues.
• To personalize your experience (e.g., language, location, and content) and deliver targeted communications.

B. User-Shared Content

What We Collect: Personal content including images, quotes, messages, and multimedia(audio, video, text, e.t.c ) shared through the App.

How We Use It:

• To display on your profile or other public areas of the Platform.
• To allow interactions with other users, subject to your sharing preferences.
• To improve the Platform through user feedback and data analysis.

C. Device, Log, and Technical Data

What We Collect: Information automatically captured such as IP address, device ID, operating system, browser type, device settings, GPS or IP-based location data, network details, and usage logs (including timestamps and metadata).

How We Use It:

• To enhance and personalize the Platform functionality.
• To monitor usage trends, troubleshoot issues, and secure our Platform.
• For analytics, performance testing, and improvement of our services.

D. Third-Party and Survey Data

What We Collect: Information obtained from business partners, analytics providers, and subcontractors, as well as responses provided during surveys.

How We Use It:

• To supplement our data and improve user experience.
• For aggregated reporting and ensuring compliance with legal obligations.

3. Your Rights

A. Removing Content or Deleting Your Account

You may delete content from your profile or deactivate/delete your account at any time. Please note, however, that historical records of your activity may remain for operational, legal, and security purposes.

B. Updating Your Information

You can update, change, add, or delete your personal information by logging into your account. To opt out of promotional emails, please follow the unsubscribe instructions provided in those communications; system-generated (transactional or security) messages will continue unless you delete your account.

C. Accessing and Correcting Data

To review or request corrections to any personal data we have on record, please contact us at support@feelins.app. We will make reasonable efforts to correct or update any inaccuracies.

D. Withdrawing Consent

You may decline to provide certain information or withdraw your consent for future data collection by contacting us at support@feelins.app. Please allow up to 30 days for processing. Note that withdrawing consent may limit your access to some features of the App (such as access to your device’s media functions).

4. How Your Information Is Shared

A. With Other Users and Public Features

Some elements of your profile (e.g., username, age range, gender, and location) and content you share on the App may be visible to other users. Public activities such as participation in community features, group chats, or shared media may be accessible by others.

B. Within Our Group and with Affiliates

We may share your information with our affiliated entities for:

• Ensuring consistent security measures (e.g., banning policies that apply across platforms).
• Enhancing operations such as customer support, marketing, analytics, and payment processing.
• Improving user experience and service offerings across our Group.

C. With Third Parties

We may share your data with third parties under the following circumstances:

• Business Partners: For hosting, advertising, payment processing, and security services.
• Legal Obligations: To comply with laws, respond to lawful requests, or protect our rights and safety.
• Business Changes: In the event of mergers, acquisitions, or asset sales, where your data may be transferred (with prior notice and the option to delete your account where applicable).

5. Data Storage and Security

Storage Locations: We store your personal data with industry-standard cloud providers such as Amazon Web Services (AWS) and Google Cloud Platform. These services maintain stringent security measures, and data may be stored on servers located both within India and overseas.

Security Measures: We implement technical, administrative, and physical safeguards to protect your information. However, please note that transmitting data over the internet is not completely secure, and we cannot fully guarantee the security of data during transmission.

User Responsibility: You are responsible for maintaining the confidentiality of your login credentials. Do not share your password or other account details with anyone.

6. Use of Cookies and Other Technologies

We employ cookies, pixels, and local storage to enhance your experience on our Platform:

• Cookies: Small text files used to store user preferences and session information. Session cookies expire once you close your browser, while persistent cookies remain on your device to remember preferences.
• Pixels and Local Storage: Employed to monitor user interactions and improve Platform performance and advertising targeting.

Most web browsers accept cookies by default, but you may modify your browser settings to control cookies. Please note that disabling cookies might impact certain features of the App.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated on our Platform at https://feelins.app/privacy-policy.html and via notifications. Continued use of the Platform after such changes constitutes your acceptance of the updated Policy.

8. Disclaimer

THE APP, THE PLATFORM, ALL CONTENT, AND ANY USER-SHARED DATA ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED OR SECURE ACCESS TO THE PLATFORM, NOR DO WE WARRANT THAT THE PLATFORM IS FREE OF ERRORS. YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK. UNDER NO CIRCUMSTANCES SHALL BRAGRIGHT TECHNOLOGIES PVT LTD OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PLATFORM.

9. Grievance Redressal

For any complaints or grievances regarding this Privacy Policy or your data, please contact us at grievance@feelins.app. Our Resident Grievance Officer will acknowledge your complaint within 24 hours and work to resolve the issue within 15 days of receipt.

Resident Grievance Officer Contact Details:
Email: grievance@feelins.app
Address: #759, 8TH MN RD 3RD FLR, SREE GURURAYA MANSION, JP Nagar III Phase, Bangalore, Karnataka, India, 560078

By using Feelin’s, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at support@feelins.app.